Terms of Service

General Terms

Welcome to Decathlon Kosovo! The terms “we”, “us”, and “our” refer to Decathlon Kosovo.

Decathlon Kosovo operates stores and a website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (“Services”).

The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they include important information regarding your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not use our Services.

Section 1 – Access and Account

By agreeing to these Terms, you confirm that you are of legal age in your country of residence and that you have given consent for any minor dependents to use the Services on your devices.

You may be required to provide information such as email, billing, payment, and shipping details. You agree that all information is accurate and up to date.

You are responsible for maintaining the security of your account and all activity under it. Accounts may not be transferred to another person.

Section 2 – Our Products

We strive to display products as accurately as possible. However, appearance may vary depending on your device.

We do not guarantee that product quality or appearance will meet expectations. Descriptions may change at any time.

We reserve the right to limit or discontinue products.

Section 3 – Orders

We reserve the right to accept or reject any order. Orders are confirmed only after acceptance.

Payment must be completed before order confirmation. Please review your order carefully.

If issues arise, we will attempt to contact you via the provided details.

Returns are handled according to our Refund Policy.

Purchases must be for personal use only.

Section 4 – Pricing and Billing

  • Prices and promotions may change without notice
  • Shipping may not be included unless stated
  • You must provide accurate billing and payment details

You confirm that:

  • Your payment information is accurate
  • You are authorized to use the payment method
  • You will pay all applicable charges

Section 5 – Shipping and Delivery

Delivery times are estimates and not guaranteed. We are not responsible for shipping delays.

Section 6 – Intellectual Property

All content, trademarks, and materials on this site are owned by or licensed to Decathlon Kosovo and may not be used without permission.

Section 7 – Optional Tools

We may provide third-party tools “as is” without warranties. Use them at your own risk.

Section 8 – Third-Party Links

We are not responsible for third-party websites or content. Please review their policies before use.

Section 9 – Feedback

Any feedback you provide grants us a perpetual, royalty-free right to use it for any purpose.

Section 10 – Errors and Omissions

We reserve the right to correct errors and cancel orders if necessary.

Section 11 – Prohibited Uses

You may not use our Services for unlawful or harmful purposes, including fraud or abuse.

Accounts violating these Terms may be terminated.

Section 13 – Termination

We may terminate your access at any time. Certain provisions will survive termination.

Section 14 – Disclaimer

Services are provided “as is” without warranties of any kind.

Section 15 – Limitation of Liability

We are not liable for indirect or consequential damages, including loss of data or profits.

Section 16 – Entire Agreement

These Terms constitute the entire agreement between you and Decathlon Kosovo.

Section 17 – Assignment

You may not transfer your rights. We may assign ours without notice.

Section 18 – Governing Law

These Terms are governed by the laws of the Republic of Kosovo under the jurisdiction of the Commercial Court of Kosovo.

Section 19 – Headings

Headings are for convenience only and do not affect interpretation.

Section 20 – Changes to Terms

We may update these Terms at any time. Continued use of Services constitutes acceptance of changes.

Section 21 – Contact Information

Questions about the Terms should be sent to:

Decathlon Kosovo
Email: contact@decathlonkosovo.com
Address: Prishtina Mall, M2, 10000 Prishtina, Kosovo
Phone: +383 46 776 667
Business ID Number: 812279968